Privacy Policy

Assistive Privacy Policy

This Privacy Policy applies to software, code, widget, web plugin, services associated with Assistive located at www.assistive.com.br, its subdomains and any associated web-based and mobile applications (collectively, “Assistive”) and which are owned by Assistive

We take great care to avoid storing information about our users, as your privacy is our priority.

Note: Assistive does not collect any personally identifiable information about end users (users who visit websites that host the Assistive accessibility plugin), such information is invisible to Assistive and therefore cannot be provided to third parties even under duress.

This section of our Privacy Policy tells you what information we use, collect or disclose to third parties. Assistive collects limited information about website owners and may, in uncertain situations and very selectively, disclose such information to third parties when absolutely necessary and as described in the Privacy Policy below.

This Privacy Policy addresses two types of information: (1) Personal Information; and (2) Anonymous Information.

Limited personal information (contact information) is collected during the process of ordering the solution, when requesting access to Assistive's APIs, or when paying for Assistive's services. This information may identify a website owner as an individual or company and may include first name, last name, email address and telephone number.

1. What information we collect

Assistive makes every effort to minimize the data it collects. Assistive collects website owners' contact information as follows: website owner's first name, last name and email address.

Assistive collects limited anonymous information as follows: operating system and version, browser and version, request source ip, metrics about the number of times the web plugin or its individual features were activated on a website. For websites that customize the widget's color, language, size, position, icon type, etc. Assistive also stores these web plugin UI (User Interface) preferences via cookies.

Note: Cookies are information stored on a user's device by the server of the website visited. And when you use our accessibility web plugin, a 'cookie' is placed in your browser.

If you do not agree with cookies, it is recommended that you access our page in incognito mode, or disable cookies in your browser settings.

For each browser, a different procedure will be required, so it is recommended that you consult your browser's instructions or access the following websites from the main browsers:

2. How We Use Website Owner Information

Assistive uses the website owner's anonymous and contact information internally to understand your needs and provide better service and support, in particular:

• Internal record keeping: to establish and update user accounts.
• Respond to Questions: To respond to questions sent to us.
• Improve or expand Assistive's content and accessibility offerings, including software and services.
• Promotion: If you choose to opt-in, we may periodically send promotional emails about new Assistive products or features, special offers or other information.
• Assistive analyzes data about widget loads and usage to improve Assistive's accessibility product to better adapt it to end-user needs.

3. To whom we disclose website owner information

Assistive discloses website owner personal and anonymous information as follows:

• Assistive securely discloses transaction information to a third-party payment provider for payment processing and fraud prevention purposes.
• To respond to inquiries from law enforcement authorities or to defend our rights or the rights of others.

4. Third Party Software and Services

Assistive may involve third party software and services.

5. Security

Assistive is committed to ensuring that all information collected remains secure. In order to prevent unauthorized access or disclosure, Assistive has put in place adequate physical, electronic and administrative procedures to safeguard and protect information collected online. Assistive uses industry standard SSL (secure socket layer) encryption to transfer private personal information.

Only Assistive's software and services are publicly accessible, no additional ports are opened in our system beyond what is required, and any information stored in our databases is not publicly accessible and exists only on our internal network.

6. Updates

Assistive reserves the right, in its sole discretion, to change or modify or add or remove portions of the Privacy Policy at any time (“Updates”).

Whenever there is a modification, our users and customers will be notified of the change.

7. Contact us

If you have questions or comments about the Privacy Policy or Assistive's data collection in general, please email us at contato@assistive.com.br.